Shipping policy

Last updated: 01.07.2025

At Blockrat, we aim to deliver your order quickly, safely, and at the best possible rate. Below you’ll find all the details about our shipping process.

📦 Processing Times

  • Orders are processed within 2–4 business days (excluding weekends and holidays).

  • During peak seasons, processing may take slightly longer, but we’ll keep you updated by email.

🌍 Shipping Locations

We currently ship to:

  • Europe (EU + UK)

  • United States & Canada

  • Other international destinations (availability and rates may vary)

If your country is not listed at checkout, please contact us at info@blockrat.eu.

🚚 Shipping Rates & Delivery Times

  • Standard Shipping (Europe): 5–10 business days

  • Standard Shipping (International): 7–15 business days

  • Express Options: Coming soon

Delivery times are estimates and may vary due to customs, postal delays, or other factors beyond our control.

📦 Order Tracking

  • Once your order has shipped, you’ll receive a confirmation email with tracking details.

  • You can track your order directly via our carrier’s website.

💰 Customs, Duties & Taxes

  • International orders may be subject to import duties or taxes.

  • These charges are the buyer’s responsibility and are not included in the product price or shipping cost.

🚨 Missing or Delayed Packages

  • If your order is significantly delayed or missing, please contact us within 30 days of the expected delivery date at info@blockrat.eu.

  • We will work with the carrier to resolve the issue.

✅ Returns & Exchanges

For information about returns, please check our Return Policy.

📩 Contact Us

If you have any questions about shipping, please reach out to us:

  • Email: info@blockrat.eu